1. Scope of This Privacy Policy

This Privacy Policy applies to information collected through:

• Our Website and its pages or subdomains.
• Contact and enquiry forms.
• Email communications.
• Customer or business enquiries.
• Communications through channels linked from our Website.
• Other interactions where this Privacy Policy is expressly referenced.

This Privacy Policy does not apply to websites, applications, or services operated by third parties, even if links to those services are available on our Website.

We encourage you to review the privacy policies of third-party websites before providing them with your personal information.

2. Information We May Collect

Depending on how you interact with Authentic Green, we may collect information such as:

Information You Provide Directly

When you contact us, submit an enquiry, request information, or otherwise communicate with us, we may collect:

• Full name
• Email address
• Phone/mobile number
• Company or organization name
• Address or location information
• Information about your agricultural or business requirements
• Product or service enquiries
• Messages, comments, feedback, or other information you voluntarily provide

You should only provide information that is necessary and accurate for the purpose for which you are contacting us.

Information Collected Automatically

When you visit our Website, certain technical information may be collected automatically, depending on the technologies and services enabled on the Website.

This may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Approximate location derived from technical information
• Pages visited
• Date and time of visits
• Referring website or source
• Website interaction and usage information
• Technical information relating to errors or performance

This information may be used to operate, secure, maintain, analyze, and improve the Website.

3. How We Use Your Information

Authentic Green may use personal information for legitimate business purposes, including:

• Responding to enquiries and requests.
• Providing information about our products and solutions.
• Communicating with prospective or existing customers.
• Understanding customer requirements.
• Providing customer support.
• Processing transactions, where applicable.
• Improving our Website, products, services, and user experience.
• Maintaining Website security and preventing misuse.
• Diagnosing technical problems.
• Maintaining business and communication records.
• Complying with applicable legal and regulatory requirements.
• Sending relevant updates, offers, or marketing communications where permitted and where appropriate consent has been obtained.

We will not use your personal information for purposes materially inconsistent with the purpose for which it was collected without appropriate notice or lawful basis.

4. Contact and Enquiry Information

If you submit information through a contact or enquiry form on our Website, the information you provide may be used to respond to your request.

For example, if you provide your name, phone number, email address, and enquiry details, we may use that information to:

• Contact you regarding your enquiry.
• Provide requested product or service information.
• Understand your requirements.
• Follow up regarding your enquiry where reasonably necessary.

Please do not submit sensitive personal information through general enquiry forms unless it is specifically requested and necessary.

5. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to improve functionality, understand Website usage, maintain security, and improve user experience.

A cookie is a small file stored on your device by a website.

Depending on the technologies implemented on our Website, cookies may include:

Essential Cookies

These cookies may be necessary for basic Website functionality, security, navigation, or other essential features.

Functional Cookies

These cookies may remember certain preferences or settings and help provide a more convenient experience.

Analytics Cookies

Where analytics services are enabled, these cookies may help us understand how visitors use the Website, including which pages are visited and how users navigate the Website.

Advertising / Marketing Cookies

Where advertising or marketing technologies are enabled, these cookies may be used to understand interactions with advertisements or deliver more relevant marketing communications.

We will only describe or use specific third-party tracking technologies that are actually implemented on the Website.

6. Managing Cookies

Most web browsers allow you to control or delete cookies through their settings.

You may be able to:

• Block cookies.
• Delete existing cookies.
• Allow cookies only from certain websites.
• Receive a notification before cookies are stored.

Disabling certain cookies may affect some Website functionality.

For instructions specific to your browser, please refer to the browser’s official privacy or help documentation.

7. IP Address and Technical Information

Our Website may collect technical information such as your IP address for purposes including:

• Website administration.
• Security monitoring.
• Troubleshooting.
• Preventing malicious activity.
• Diagnosing server or technical problems.
• Understanding general Website usage.

Technical information may also be processed by hosting, security, analytics, or other service providers used to operate the Website.

8. How We Protect Your Information

We take reasonable technical, organizational, and administrative measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

Depending on the nature of the information and services used, these measures may include:

• Secure Website connections.
• Access controls.
• Password protection.
• Website and server security measures.
• Regular software and security updates.
• Restricted access to personal information.
• Backup and recovery procedures.
• Monitoring for suspicious or unauthorized activity.

However, no method of transmission or electronic storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the Internet.

9. Sharing of Personal Information

We do not sell or rent your personal information to third parties for their independent marketing purposes without appropriate consent.

We may share information where reasonably necessary with trusted service providers who assist us in operating our business and Website, such as:

• Website hosting providers.
• Website maintenance and technology providers.
• Email and communication service providers.
• Customer relationship or enquiry management systems.
• Payment service providers, where applicable.
• Analytics providers, where applicable.
• Security and fraud-prevention providers.
• Delivery or logistics providers, where applicable.
• Professional advisers, where necessary.

Such parties may process information only to the extent reasonably necessary to provide their services or fulfill a legitimate business or legal requirement.

We may also disclose information where required by applicable law, regulation, legal process, governmental authority, or to protect our rights, property, safety, or the safety of others.

10. Third-Party Services and Links

Our Website may contain links, integrations, embedded content, or references to third-party websites and services.

Examples may include:

Third-party services operate independently and may have their own privacy policies and terms.

Authentic Green is not responsible for the privacy practices, security, content, or policies of third-party websites or services.

You should review the privacy policy of any third-party service before providing personal information to it.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Respond to enquiries.
• Maintain business and customer records.
• Provide requested services.
• Comply with legal or regulatory obligations.
• Resolve disputes.
• Enforce agreements.
• Maintain security and prevent fraud or misuse.

The specific retention period may vary depending on the type of information and the purpose for which it was collected.

Where information is no longer required, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal requirements.

12. Your Rights and Choices

Subject to applicable law, you may have rights regarding your personal information, including the right to:

• Request access to certain personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of information where legally permissible.
• Withdraw consent where processing is based on consent.
• Request information about how your personal information is being used.
• Opt out of certain marketing communications.

To make a privacy-related request, please contact us using the details provided below.

We may need to verify your identity before processing certain requests.

13. Marketing Communications

Where permitted by applicable law, Authentic Green may send information about products, services, updates, offers, or other communications that may be relevant to you.

You may request to stop receiving marketing communications at any time by:

• Using an available unsubscribe option in the communication.
• Contacting us at info@authenticgreen.in.

Please note that you may still receive necessary non-marketing communications relating to an enquiry, transaction, service, security matter, or other legitimate business interaction.

14. Children’s Privacy

Our Website is not intentionally directed toward children below the applicable age of majority.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate steps.

15. Data Transfers

Depending on the service providers and technologies used by Authentic Green, personal information may be processed or stored on systems located outside your state or country.

Where personal information is transferred to another jurisdiction, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable legal requirements.

16. Changes to This Privacy Policy

Authentic Green may update this Privacy Policy from time to time to reflect changes in:

• Our Website.
• Our products or services.
• Data-processing practices.
• Technology.
• Legal or regulatory requirements.

When changes are made, the updated Privacy Policy will be published on this page with a revised “Last Updated” date.

We encourage you to review this page periodically.

17. Grievance / Privacy Contact

If you have questions, concerns, complaints, or requests relating to this Privacy Policy or the handling of your personal information, please contact us.

Authentic Green
Legal Entity Name: AUTHENTIC GREEN PRIVATE LIMITED
Phone: +91 8788135938
Address: 418 Mahatma Society, Kothrud, Pune, Maharashtra – 411038, India
Website: https://authenticgreen.co.in/

We will make reasonable efforts to review and respond to privacy-related requests within a reasonable period and in accordance with applicable law.

18. Acceptance of This Privacy Policy

By using the Website, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue use of the Website.